Acceptable Use Policy

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This Acceptable Use Policy (the "AUP") of Registros.com describes the conditions and obligations governing use of our Services as set out in our Terms and Conditions, and is intended to define acceptable use practices for the Services offered by Registros.com (the "Services") to ensure the stability, security, and accessibility of the Services for all our Customers. Capitalized terms used but not defined in this AUP have the meanings given to them in our Terms and Conditions.

Table of contents

1. Policy Acceptance

a. This AUP, along with the other Agreements and Policies referenced in our Terms and Conditions, forms part of the Registros.com Terms and Conditions and governs the Customer's use of our network and resources and our provision of the Services (as defined in our Terms and Conditions).

b. By purchasing and/or using the Services offered by Registros.com, the Customer expressly accepts the conditions set out in this AUP, the Registros.com Terms and Conditions, and all Policies and Agreements referenced therein.

c. Registros.com reserves the right to suspend, cancel, or terminate any Service that violates the conditions set out in this AUP and/or that puts at risk the quality, availability, stability, or security of the Services.

d. Customers are responsible for periodically reviewing this AUP to stay informed of any modifications or updates. Continued use of the Services after changes to this AUP are published will constitute the Customer's acceptance of those changes.

2. Prohibited Uses and Service Limitations

2.1 Intellectual Property Protection

a. The Customer shall respect the intellectual property rights of third parties, including copyrights, trademark rights, patents, trade names, and any other intellectual property rights. Use of material protected by copyright or any other intellectual property right without proper authorization or an appropriate license is strictly prohibited. The Customer must obtain the required authorization or license before using such material.

b. Any abuse of the rights mentioned above may be reported to Registros.com via the email address abuse [@] registros.com. Registros.com will notify the relevant Customer of any complaint affecting their Services and will take appropriate action as described in our Policies and Terms and Conditions.

c. Notwithstanding the foregoing, Registros.com acknowledges the importance of fair use of copyrighted material. Customers may use copyrighted material in a lawful manner consistent with applicable fair use laws. Fair use may include purposes such as criticism, commentary, news reporting, teaching, and research, provided that the legal requirements for fair use are met. It is the Customer's responsibility to understand and comply with the fair use laws applicable in their jurisdiction.

2.2 Unsolicited Email (SPAM)

a. The sending of unsolicited commercial email (hereinafter "SPAM") is strictly prohibited. Our Services are not designed for sending email to more than two hundred (200) recipients simultaneously, and such sends are not permitted on our systems. If the Customer wishes to send email to more than two hundred (200) recipients, they may contact Registros.com Customer Support for guidance regarding providers that offer dedicated email marketing services.

b. Any email send that results in a significant number of complaints, affects the operation of our network, or leads to complaints, blocks, and/or penalties by other Internet service providers will also be considered SPAM, even if it was directed to fewer than two hundred (200) recipients.

c. If you believe that one of our Customers is engaging in SPAM practices, please contact us at abuse [@] registros.com, attaching a copy of the message with all its headers along with your contact information. Registros.com will notify the Customer of the complaint and will take appropriate action as described in our Policies and Terms and Conditions.

2.3 Prohibited Content

a. The Customer is solely responsible for any Content stored, transmitted, and/or published through their User Account and/or Services. The transmission, storage, or publication of any information, data, or material that violates any applicable law or regulation is strictly prohibited.

b. In addition, using our network to facilitate the violation of any law, regulation, or the conditions and rules set out in this AUP or in any other Registros.com Policies and Agreements is strictly prohibited. Among others, and without limitation, the following activities and Content are prohibited:

  • IRC scripts and bots, IRC servers.
  • IP scanners, brute-force programs, scripts, and applications.
  • Mail bombers and spam scripts.
  • File mirroring scripts.
  • Phishing, website spoofing, scams, and all types of fraud.
  • Anonymous or bulk SMS gateways.
  • Websites, content, and/or links to websites that promote violence and/or hate crimes.
  • Websites that promote and/or participate in any illegal activity or link to other websites that promote illegal activities.
  • Pornographic content of any kind.
  • Lotteries and/or gambling.
  • Promotion and/or marketing of financial products promising unusually high interest returns and/or pyramid schemes.
  • Fraudulent websites including, without limitation, those listed on aa419.org & escrow-fraud.com.
  • Live streaming or rebroadcasting of sporting events of any kind.
  • Cryptocurrency mining.
  • Identity impersonation, including, without limitation, spoofing of email addresses or impersonation through any other Service.
  • Harassment and publication of personal information for the purpose of humiliating or harming others, or that may violate another person's right to privacy or dignity.
  • Content that promotes human trafficking and/or prostitution.
  • Activities aimed at degrading, harming, and/or interfering with the operation and network of Registros.com and/or the services offered by Registros.com.
  • Publication and/or distribution of Warez, ROMs, Cracks, passwords, serial numbers, Internet viruses, Trojans, or similar.
  • Denial-of-service attacks (DDoS).
  • Configuring and/or using through the Service any type of proxy or any type of script designed to obscure and/or conceal user activity.
  • Sale and/or distribution of controlled substances or unauthorized pharmaceutical products of any kind.

c. If you believe any of our Customers is using our Network and/or Services in violation of this Policy, please contact us at abuse [@] registros.com.

2.4 Defamation, Libel, and Slander

a. Websites hosted with Registros.com are governed by United States law. Pursuant to Section 230(c) of the Communications Decency Act of 1996, Registros.com maintains a policy of not removing allegedly defamatory material from websites hosted on our servers unless such material has been adjudicated defamatory, libelous, or slanderous by a federal or state court of the United States of America.

2.5 Network Use Limitations

a. Our network and infrastructure are designed to meet the needs of our Customers and users in accordance with the conditions described in our Services, this AUP, our Terms and Conditions, and the rest of our Policies. Registros.com may suspend network use, limit the bandwidth available for the Customer's use, or completely terminate the contract with the Customer at its sole discretion, if it determines that the Customer's use of the Services violates our Policies or compromises the stability of our equipment, technology, or network.

b. The Customer agrees not to impose an excessive load on CPUs, our servers, or other associated resources, including our customer support service. Examples of activities that generate excessive load include, without limitation:

  • Excessive server resource consumption: The use of a disproportionate amount of server resources, such as CPU and memory, by a site with high traffic volumes and/or poorly written code may be considered excessive load (e.g., a website with unoptimized scripts that consume significant resources).
  • DDoS attacks: Attempting to launch a distributed denial-of-service (DDoS) attack from a web hosting server places extreme load on the server and negatively affects other users.
  • Bulk email sending: Sending bulk emails consumes a large amount of resources and jeopardizes our network's reputation, and is therefore not permitted.
  • Intensive database use: Processing an excessive number of database queries in a short period of time.
  • Using resources for non-website activities: Using the server for activities unrelated to hosting a website, such as storing large multimedia files or operating a file storage server, is not permitted.
  • Malicious scripts or malware: The presence of malicious scripts or malware on a website causes intensive resource usage and is harmful to the server and other users. Such activity is strictly prohibited.

c. The Customer understands that bandwidth, connection speeds, and other similar capacity metrics are maximum figures. Consistent use of these maximum values may result in the imposition of restrictions on the use of the Services, including the suspension or cancellation of their account or a reduction in available bandwidth, at our sole discretion. The Customer agrees to the imposition of restrictions on their use of the Services or customer support services to the extent that such use exceeds that of customers in a similar situation.

d. Webhosting accounts may use a maximum of six hundred thousand (600,000) inodes and ten (10) simultaneous HTTP connections to the server. Backups must be downloaded and deleted after creation.

e. Permitted use of the Services excludes streaming, storage of multimedia content, file and image sharing, storage and/or transmission of data and/or files unrelated to the website, and email accounts.

f. The size of databases hosted by the Customer must not negatively impact server performance. A maximum of 300 tables or 2 GB per database is established.

g. Reselling email services or using email as a means of file exchange (beyond the reasonable sending of attachments) is not permitted under any circumstances. Additionally, the email service included with our Webhosting service excludes its use for sending and storing emails with large attachments (greater than 5 MB).

h. Registros.com reserves the right to remove without prior notice any material or file that may be occupying space in the Customer's Services, including, without limitation: (i) backups of any kind stored on the server, (ii) error logs, (iii) activity logs, and (iv) any other large file that may be deemed unnecessary for the operation of the Service or that does not contain information of value.

2.6 Communications Monitoring

a. We are obligated to comply with United States law and, in certain cases, your use of the Services may be monitored for that purpose. The Customer acknowledges and agrees that Registros.com does not constitute a secure means of communication for the purposes of the Electronic Communications Privacy Act.

b. Registros.com may periodically monitor use of the Network for statistical purposes and to improve network performance. Any such monitoring will be conducted in accordance with our Privacy Policy.

2.7 Child Pornography

a. Registros.com maintains a strict zero-tolerance policy with respect to child sexual abuse material (CSAM), content perceived as CSAM, or any other content that promotes or results from the exploitation of children. Registros.com will immediately cancel, without prior notice, any Service and User Account that hosts such material, and reserves the right to report all associated materials, account data, and user information to the appropriate law enforcement authorities.

2.8 Legal Compliance

a. The Customer must comply with all applicable laws and regulations in their jurisdiction in connection with the use of Registros.com services. This includes, among others, compliance with privacy, data protection, and intellectual property laws. Customers are solely responsible for ensuring that their use of our Services complies with applicable local, state, and federal laws and regulations.

3. Notifications

a. In the event of a violation, or well-founded suspicion of a violation, of any of our Policies, including this AUP, Registros.com will take reasonable steps to notify the Customer via email, indicating the relevant details of the alleged violation. Registros.com will act in compliance with applicable federal, state, and local laws, as well as any court orders, in its actions regarding the alleged violation. Once notification has been sent, the Customer shall have five (5) business days to remedy or correct the activity that gave rise to the notification. If the Customer fails to do so, Registros.com reserves the right to suspend, cancel, or terminate the affected Service, the User Account, and all Services linked to it.

b. The notification obligation shall not apply to activities that constitute material violations of this AUP, the Registros.com Terms and Conditions, or associated Policies, or where there are reasonable grounds to believe that the activities are illegal and/or fraudulent in nature (e.g., scams, phishing, CSAM, malware distribution). In such cases, Registros.com reserves the right to report such activity to the competent authorities, together with all details and information associated with the account that engaged in it.

4. Contact

a. If you believe that any of our Customers has violated the terms set out in this AUP, please contact us immediately. To ensure that complaints and notices relating to activities or content in violation of this AUP are properly handled, all reports must include accurate sender information so that we can contact the reporting party and respond appropriately. Registros.com will not respond to anonymous correspondence and reserves the right to report to the relevant authorities any person who deliberately attempts to mislead us as to their identity or the basis of their complaint. Communications made through this channel shall not be presumed confidential.

Email address:
abuse [@] registros.com

Postal address:
Dinamon LLC
Registros.com, Legal Dept.
8 The Green, Suite 10526
19901 Dover, DE (USA)