Privacy Policy

At Registros.com, we are committed to protecting your privacy and ensuring transparency in the handling of your personal data. This document provides clear and comprehensive information about the personal data we collect, the purposes for which we process it—including service provision, compliance with legal obligations, security, and customer support—and your rights regarding such processing.

This Privacy Policy applies to both the Registros.com website and all services provided directly by us, including but not limited to domain registration, web hosting, and email services (hereinafter referred to as “Services”). It also governs interactions with third-party service providers when processing personal data on our behalf.

By using our website and Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Summary and Frequently Asked Questions

Complete Privacy Policy

Below is the Privacy Policy of Dinamon LLC (8 The Green, Suite 10526, 19901, Dover, DE, USA), the legal entity operating Registros.com (hereinafter referred to as “Registros.com”).All capitalized terms used but not explicitly defined in this policy shall have the meaning assigned to them in our Terms and Conditions.

This Policy has been drafted in both Spanish and English. In the event of any discrepancies or divergent interpretations between the two versions, the English version shall prevail.

1. Introduction

1. Privacy Policy Purpose, Acceptance, and Updates

a. At Registros.com, we recognize the importance of our users' and Clients' privacy. We value and respect your right to privacy and are committed to protecting the information you entrust to us. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with applicable data protection laws and industry best practices. Please take a moment to review this policy to understand how we safeguard your privacy.

1.2 Acceptance

a. By purchasing services on Registros.com and using our website, you acknowledge that you have read, understood, and expressly agree to the practices described in this Privacy Policy, forming a legally binding agreement. If you have any questions regarding this policy, please contact us at legal[@]Registros.com.

b. Your acceptance of this Privacy Policy must be expressly confirmed by selecting the checkbox:“I have read and agree to the Terms and conditions and the Privacy Policy” on the checkout page or Client registration form.

1.3 Modifications and Updates to the Privacy Policy

a. Registros.com reserves the right to modify this Privacy Policy periodically. In such cases, we will notify Clients of any changes at least fifteen (15) days before they take effect by sending an email to the address registered in their User Account and/or publishing an announcement on our website.

2. Information Collected by Registros.com

2.1 Personal Information

a. Registros.com collects and stores personal information provided by users through order, registration, and contact forms. This data is necessary for the provision, administration, and management of Services, as well as to comply with applicable contractual and regulatory obligations. These Services include domain name registration, Trustee services, SSL certificates, hosting services, and others. Additionally, this data may be used to respond to user inquiries.

b. The data collected will be used exclusively by Registros.com for the purposes established by the Client, whether for account management or the administration of Products and Services contracted by the Client.

c. The following personal data may be stored for these purposes:

• Full name.
• Company name.
• Billing address.
• Phone number.
• Email Address.
• IP Addresses.
• Payment information (e.g., credit card details).
• In exceptional cases, Registros.com may require additional personal information, such as ID card or passport details, to comply with the requirements of the contracted Service or for identity verification purposes.

d. Marketing Communications: Registros.com may use the Client’s contact details to send commercial communications only if the Client has expressly opted in to receive such communications.

e. Data Retention and Deletion:

• The Client’s personal information will be stored for as long as necessary to fulfill the purposes for which it was collected.
• If a longer retention period is required due to legal or regulatory obligations, Registros.com will comply accordingly.
• Once the Client no longer has active Services, all personal data will be securely and permanently deleted from Registros.com’s systems after 60 months from the expiration and/or cancellation date of the Client’s last active Service, unless a longer retention period is required by law.

2.2 Usage Data

a. In addition to personal data, Registros.com collects information from all users who visit its website pages. This is done through statistical tracking systems and the storage of session control data (Cookies). User consent will always be required before collecting such data, in accordance with applicable data protection laws. Consent will be obtained through an explicit opt-in mechanism, such as a cookie consent banner.

b. The information collected may include:

• City from which the connection was made.
• User navigation paths on the website.
• Device and browser type used.
• Referral website (the website from which the user accessed Registros.com).

This data is used exclusively in an aggregated and anonymized manner for:

• Statistical analysis.
• Optimization of Products and Services.
• Monitoring the effectiveness of user acquisition channels.

c. Registros.com assigns a session identifier to each user. These alphanumeric identifiers allow Registros.com to recognize users during their visits. In addition to the purposes mentioned above, session control parameters are also used to:

• Facilitate user authentication.
• Ensure seamless navigation throughout the website.
• Enhance security and prevent fraudulent activities during the purchase process.

2.3 Cookie Policy

Registros.com uses cookies and other tracking technologies to:

• Collect demographic information about users.
• Identify visits and analyze user behavior.
• Personalize the user experience on our website.

Registros.com collects data such as:

• IP Addresses.
• Internet Service Provider (ISP).
• Operating system.
• Browser type.
• Date and time stamps.

This information is stored in log files. To collect this data, Registros.com and certain third-party service providers may install cookies that track user activity across different websites and services, enabling analytics, functionality, and personalized advertising.

In some jurisdictions, including the European Economic Area (EEA), this information may be considered personal information under applicable data protection laws.

b. Managing cookies: Users can control how cookies are used by adjusting their browser settings or blocking cookies entirely. For more information on managing cookies, visit: www.aboutcookies.org

If you wish to opt out of personalized advertising, you can do so through the following links:

• For all users: https://optout.networkadvertising.org
• For users in the EEA: http://www.youronlinechoices.eu

c. User Consent for Cookies: Registros.com obtains user consent before storing or accessing non-essential cookies, in compliance with applicable data protection laws. Users can modify their cookie preferences through our Cookie Settings panel or by adjusting their browser settings.

2.3.1 What Are Cookies?

a. Cookies are small text files that are downloaded onto your device when you visit certain websites. They allow a website to store and retrieve information about a user’s browsing activity and recognize users based on how they interact with the website. Depending on their purpose and configuration, some cookies may enable websites to track users across multiple sessions or sites, allowing for behavioral analysis and targeted advertising.

2.3.2 What Types of Cookies Does This Website Use?

a. Registros.com uses the following types of cookies:

• Essential Cookies (Mandatory Cookies): These cookies are necessary for the proper functioning of the website. They enable basic functionalities, such as page navigation and access to secure areas. The website cannot function properly without these cookies.
• Analytics Cookies: These cookies, processed by Registros.com or third parties, allow us to measure the number of visitors, analyze user behavior on our website, improve the functionality of our website and product offerings. These cookies help us optimize the website experience by gathering statistical insights on user interactions.
• Technical or Functional CookiesThese cookies allow users to navigate within restricted areas of the website and utilize specific features, such as completing the checkout process for purchases. They are essential for enhancing user experience and enabling site functionality.
• Advertising CookiesThese cookies, processed by Registros.com or third parties, allow us to: manage advertising spaces on the website more efficiently, personalize ads based on user activity and interests and display tailored advertising through external ad platforms (e.g., Google Ads, Microsoft Ads). These cookies help us deliver relevant advertisements by analyzing browsing behavior and website usage.

2.3.3 List of Cookies Used on Registros.com

2.3.4 Use of Information Stored in Cookies

a. Registros.com uses the information collected through cookies for the following purposes:

• Analyze user behavior in an aggregated and anonymized manner to improve the functionality and user experience of our website.
• Measure the effectiveness of our promotional and advertising campaigns.
• Conduct experiments to enhance website performance and usability.
• Facilitate and ensure the security of the purchase process.
• Deliver personalized advertising on external websites using services from Google, Microsoft, and other similar providers, only where user consent has been provided in accordance with applicable data protection laws.

2.3.5 Disabling Cookies

a. Users can manage their cookie preferences at any time by allowing, blocking, or deleting cookies through their browser settings. However, please note that some cookies are essential for the website’s proper functionality. For more information on managing cookies, visit: www.aboutcookies.org

2.3.6 Third-Party Cookies

a. Esta página web utiliza servicios de terceros para recopilar información con fines estadísticos y de uso de la web. En concreto, usamos los servicios de Google Ads, Microsoft Ads y de Google Analytics con fines de análisis estadístico y publicitario. Estos proveedores externos procesan los datos según sus propias políticas de privacidad, que pueden diferir de las de Registros.com.

2.3.7 Notice Regarding Cookie Deletion

a. Blocking or deleting cookies may limit access to certain website features or services, affecting the overall functionality of Registros.com

3. Processing of Information

a. Registros.com processes the personal data provided by Clients in accordance with applicable laws and contractual obligations, exclusively for the following purposes:

• Create and manage your user account.
• Activate and set up your purchased services (e.g., hosting, email, SSL certificates).
• Process domain registrations and comply with domain name regulations.
• Send important updates about your Services (e.g., system updates, incidents)
• Respond to your inquiries and support requests.
• Ensure our services function properly.
• Issue and send invoices.

b. Other collected data (e.g., browsing data) will be used to analyze and improve the functionality of the Registros.com website and to monitor the performance of marketing campaigns and advertising activities associated with it.

c. Registros.com may use user data—only with the user's explicit opt-in consent, where required by applicable law—to create and enhance advertising and promotional campaigns and/or to display personalized advertising on external websites using services such as Google, Bing, and other similar providers.

d. Additionally, Registros.com may use users' personal data to send promotional content or personalized advertising, but only if the user has explicitly opted in to receive such communications.

3.1 Legal Basis for Data Processing

Registros.com processes personal data based on the following legal grounds:

a. Consent: Registros.com will obtain the explicit consent of the user when required for processing their personal data. In such cases, Registros.com will provide clear and specific information about the data being collected and the purposes for which it will be used.

Users will have the right to withdraw their consent at any time through their account settings or by contacting Registros.com via the designated communication channels

b. Contract Performance and Service Provision: Registros.com may process users’ personal data to fulfill contractual obligations, such as providing the domain registration and hosting services requested by the Client.

c. Legitimate Interests: Registros.com may process user data based on legitimate interests, provided that a balancing test confirms that these interests do not override the user's privacy rights and freedoms. For example, processing browsing data to enhance website functionality and improve the user experience.

d. Legal Compliance: Registros.com reserves the right to process personal data when necessary to comply with applicable laws, regulations, or legal requirements.

e. Other Legal Bases: If any other legal basis applies to the processing of personal data, Registros.com will explicitly inform users at the time of data collection.

3.2 Data Disclosure to Third Parties

a. Registros.com does not share user data with third parties without the user’s explicit consent, except where legally required or under the circumstances outlined below:

• (i) Service Contracting via a ProviderIf a Client purchases a Service through Registros.com that is provided by one of our third-party Providers, Registros.com will share only the information strictly necessary for the provision and management of the requested Service.
• (ii) Service Providers of Registros.com: Registros.com contracts third-party service providers to support its business operations, including, but not limited to: website hosting, payment authorization and processing, Accounting and administrative tasks, data storage, product order fulfillment and returns processing.
  In all cases, these third parties must contractually commit in writing to providing a level of data privacy protection that meets or exceeds the standards set forth in this Privacy Policy.
• (iii) Compliance with Domain Registration Requirements (WHOIS Database): Under the regulations of ICANN (Internet Corporation for Assigned Names and Numbers)—the organization responsible for managing the domain name system—as well as other domain registration policy entities, Registros.com is required to disclose the registrant’s information for registered domain names. This information includes:
  • Registrant's full name.
  • Billing address.
  • Email Address.
  • Phone number.
  • Domain registration and expiration dates.
    This data may be published in the WHOIS public database, except where domain privacy services or applicable data protection regulations (such as GDPR) restrict public disclosure.
• (iv) Compliance with ICANN and Other Regulatory Requirements. Additionally, Registros.com may disclose user information where required by the specific regulations of domain name system regulatory entities, including, but not limited to, dispute resolution procedures such as those established under the Uniform Domain-Name Dispute-Resolution Policy (UDRP).

4. Security

4.1 Security Measures

a. Registros.com implements reasonable and industry-standard security measures to protect the information of its Clients and Users through physical and electronic security protocols. However, while Registros.com takes extensive precautions, no system is entirely immune to security threats. Users should also take personal security measures such as using antivirus software, firewalls, and strong passwords to enhance protection.

At Registros.com, we recognize the importance of protecting your personal information. Therefore, we implement the following security measures:

• TLS Encryption (Transport Layer Security): We use TLS encryption to protect data transmission, ensuring secure communication between users and our website.
• Multi-Factor Authentication (MFA): All systems with access to personal data are secured by multi-factor authentication (at least two verification factors, such as a password and mobile device authentication) to prevent unauthorized access.
• Encrypted Storage: Registros.com encrypts all user data considered sensitive (such as credit card information) to comply with PCI DSS security standards and protect against unauthorized access.

User Security Recommendations

• Always log out of your account when leaving the Registros.com website or if using a shared device.
• Beware of Phishing Attempts: Registros.com, including its employees and agents, will never request your account login credentials (username or password) via email or phone.
• If you receive any communication requesting your login details, do not respond. Report the attempt immediately to our security team at 🔗 info[@]registros.com.

4.2 Security Breach Notification

a. In the event of a security breach that may have compromised the privacy of user-provided data, Registros.com will notify the relevant supervisory authorities within 72 hours of becoming aware of the breach, in accordance with applicable data protection laws.

Additionally, affected users will be informed within seven (7) business days, unless legal or investigative considerations prevent immediate disclosure. The notification will include:

• Details of the compromised data.
• Actions taken to mitigate risks.
• Recommended steps for users to protect their information.

5. User Rights in the Processing of Their Data

5.1.Right to Access and Modify your Data

a. Users have the right to access and modify their personal data stored by Registros.com, subject to identity verification, to ensure the security of their information.

This right is granted in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Users can securely log into their User Account navigating to:

• «Account Details»– to update general personal information.
• «Contact Information»: – to modify personal data associated with a domain name registration..

5.2 Right to Deletion ("Right to Be Forgotten")

a. Requesting Data Deletion: Users may request the deletion of their personal data from Registros.com, except for data that must be retained for legal or regulatory purposes.

Requests can be submitted through:

• Email: legal[@]registros.com
• Website Contact Forms del sitio web.
• Postal Mail:
  Dinamon LLC
  Registros.com, Legal Department
  8 The Green, Suite # 10526
  Dover, DE 19901
  USA

b. Consequences of Data Deletion Requests: Users understand that submitting a data deletion request will result in the cancellation of any active services that require the use of personal data. Once the request is received, Registros.com will permanently delete the user's data within a maximum of seven (7) business days.

Important: Registros.com may be required to retain certain personal data, such as billing records or compliance-related information, for a legally mandated period, even after a deletion request has been submitted.

c. Automatic Data Deletion Policy: User account data will be automatically deleted after 60 months of inactivity, unless legal retention requirements apply. Analytical cookie data will be deleted after 14 months from the user's last visit to Registros.com.

5.3 Right to Data Portability

a. Requesting Data Portability: Users have the right to request and obtain a file containing the personal data they have provided to Registros.com or that has been generated through their use of Registros.com services, in a structured and commonly used electronic format.

Scope of Applicability:

• This right applies only to data processed under a contract or agreement between the user and Registros.com.
• The right to portability does not apply to data processed based on legitimate interests or legal obligations.
• Where technically feasible, users may also request that their data be transferred directly to another service provider.

b. How to Request Data Portability: Users may request a copy of their data at any time by contacting Registros.com through:

• Email: legal[@]registros.com
• Website Contact Forms del sitio web
• Postal Mail:
  Dinamon LLC
  Registros.com, Legal Department
  8 The Green, Suite #10526
  Dover, DE 19901
  EE. UU.

c. Processing Timeframe: Registros.com will process the request without undue delay and within a maximum of seven (7) business days from the date of receipt. The data will be provided in a structured and commonly used format (e.g., CSV or XLS).

6. Policy Regarding Minors

a. The Registros.com website and the Services offered through it are intended for businesses and adult users. Registros.com does not knowingly collect personal information from or about users under the age of 13.

Important: Users under the age of 18 are expressly prohibited from registering for or contracting any Services, as stated in our Terms and Conditions.

If a parent or legal guardian believes that a child under the age of 13 has provided us with personally identifiable information, they must contact us immediately at legal [@] registros.com.

Upon verification, Registros.com will promptly delete the child’s data from our systems in compliance with applicable data protection laws.

7. International Data Transfers

a. By using the Registros.com website and contracting or using our Services, users and Clients agree to the transfer of their personal data to servers located in the United States.

Additionally, users and Clients authorize Registros.com to transfer, process, store, and use their information in other countries in accordance with this Privacy Policy and for the purpose of providing the requested Services.

Registros.com ensures that all international data transfers comply with applicable data protection laws, including the implementation of appropriate safeguards such as Standard Contractual Clauses (SCCs) where required.

b. Furthermore, in accordance with Section 3.2.a (points iii and iv) and to comply with ICANN domain name registration regulations, Clients acknowledge and consent to the transfer of their data to foreign registries when registering domain names with extensions (e.g., “.cl”, “.ar”) that are managed by entities located outside the United States and the Client’s country of residence.

Important Notice: By requesting the registration of a domain name managed by a foreign registry, the Client understands and accepts that the data protection laws of that country may offer a lower level of protection than those of their country of residence.

c. Registros.com may also transfer user and/or Client personal data in the event of a merger, acquisition sale of assets or any other corporate restructuring. In such cases, users will be notified in accordance with applicable law and, where required, may have the right to object to the transfer or request the deletion of their data.

d. Registros.com will take appropriate security measures to protect user and Client data, ensuring compliance with applicable data protection laws in the countries where data may be transferred.

Additionally, Registros.com guarantees that personal data transfers will only be carried out to fulfill the Services requested and contracted by our Clients.

Where necessary, Registros.com will implement appropriate safeguards such as Standard Contractual Clauses (SCCs) or other legally recognized mechanisms to ensure adequate data protection.

8. External Links

a. The Registros.com website contains links to third-party websites, including those of companies whose Products or Services we offer. Registros.com has no control over, and assumes no responsibility for, the privacy practices, policies, or content of third-party websites linked on our platform. Users and Clients access third-party websites at their own risk and are strongly advised to review the privacy policies and terms of use of any external website before providing personal information.

9. California Privacy Rights

The California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) grant California residents certain rights regarding their personal data.

At Registros.com, we are committed to protecting the privacy rights of all users, including those residing in California. This section of our Privacy Policy informs users about their CCPA rights and how they can exercise them.

a. Right to Know and Request Disclosure. California residents have the right to request details on how their personal information has been collected, used, and shared by Registros.com, including any disclosures to third parties for direct marketing purposes.

Important: Users may request a report detailing any such disclosures made in the previous 12 months.

b. Registros.com’s Data Sharing and Opt-Out Policy. Registros.com has a strict policy against selling personal information. However, in accordance with the CCPA/CPRA, users may request:

• A list of personal data categories shared with third parties in the previous 12 months.
• Names and addresses of third-party recipients (or, if unclear, examples of their marketed products/services).
• To opt out of the sharing of their personal data for targeted advertising.

You can submit a request by sending a message to legal[@]registros.com.

c. Collection of Electronic Data and Do-Not-Track Requests. By using the Registros.com website and services, users and Clients consent to the collection of electronic information related to their website usage and interactions, in accordance with this Privacy Policy.

Do-Not-Track (DNT) Requests: Registros.com does not currently support Do-Not-Track (DNT) signals. However, we recognize Global Privacy Control (GPC) signals as valid opt-out requests in compliance with applicable privacy laws.

d. Right to Deletion ("Right to Be Forgotten")California residents have the right to request the deletion of their personal data from Registros.com’s records y sending a request by email to legal [@] registros.com or by using our contact forms.

Important considerations:

• Deletion of personal data may result in the cancellation of active services that require such data.
• Once the request is received, Registros.com will permanently delete the user's data within a maximum of seven (7) business days from the date of receipt.
• Certain data, such as billing records, fraud prevention logs, and legal compliance records, may be retained as required by law, even after a deletion request has been submitted.

10. HIPAA (The Health Insurance Portability And Accountability Act)

a. Registros.com does not provide services that fall under the scope of the Health Insurance Portability and Accountability Act (HIPAA) and is not required to comply with HIPAA regulations.

Important Notice: Users are expressly prohibited from using our Services to store, transmit, or process any data subject to HIPAA compliance requirements.

11. Reviews and Testimonials

a. In accordance with our Terms and Conditions, Registros.com may use Client reviews and testimonials regarding our Services for promotional purposes, provided they remain unaltered and accurately reflect the Client’s original submission.

By using our Services, Clients expressly agree that Registros.com may use their name, surname, country of residence, and/or photos provided by them in connection with such promotional use. Clients may request the removal of their reviews and/or testimonials at any time by emailing legal[@]registros.com. Registros.com will process such requests within a reasonable timeframe.

12. Contact and Complaints

If a user is dissatisfied with the processing of their personal data and wishes to submit a complaint or make an inquiry, they may do so via Email at legal[@]registros.com, our website's contact forms or via postal mail to the following address:

Dinamon LLC
Registros.com, Legal Department
8 The Green, Suite 10526
19901 Dover, DE (USA)

Registros.com is committed to acknowledging and responding to complaints within a maximum of seven (7) business days from the date of receipt. A resolution will be provided as soon as reasonably possible, depending on the complexity of the issue.